Terms and Conditions

VágyLak is provided by Tóth Alex egyéni vállalkozó (Tóth Alex e.v.), a Hungarian sole trader. Registered office and postal address: 2220 Vecsés, Róder Imre utca 11., Hungary. Tax number: 90852150-1-33. Registration number: 60197290 (register of sole traders, kept by the Hungarian National Tax and Customs Administration). Email: support@vagylak.hu. Phone: +36 30 338 2096, working days 8:00 to 16:00 Hungarian time. Website: https://vagylak.hu. Hereinafter: the Provider or we.

These Terms set out the contract between the Provider and the person using VágyLak (hereinafter: member or you). The Community guidelines, the Withdrawal and refunds page and the plan comparison table on the Premium page are part of these Terms. The Privacy notice explains how we handle data and the Cookies page explains cookies.

The language of the contract is Hungarian. This English translation is for information; if the two differ, the Hungarian version prevails. We do not file the contract as a separate document, but every version of these Terms stays available on this page with its date and can be saved as a PDF with the Print button. We have not signed up to any code of conduct.

VágyLak helps people over 18 meet each other voluntarily and for non-commercial purposes. The service includes:

• Profile: a single or couple profile with a nickname, introduction, photos (public and private album), desires, a boundaries card, secret desires and answers to prompts.
• Meeting people: discovery cards, browsing with filters, nearby members (only if you turn it on), Free tonight, daily picks, likes, super desires, matches, saved profiles and searches, and who viewed or liked you.
• Messages: chat, photo sending (including view-once photos), gifts, icebreakers, withdrawing a message within 10 minutes, disappearing messages, accepting messages from matches only, and the Not interested signal.
• Community: groups and group events, stories, the desire quiz, the party and club calendar, the blog and official VágyLak messages.
• Safety: selfie verification, safe date mode with an alert to a friend, fake call, feedback after a meeting, unlock PIN and decoy PIN, disguise, quick exit, blocking, reporting and the scam warning.
• Paid extras: Premium and VIP subscriptions, Flame packs and Featured messages.

Some features require an approved profile, selfie verification or a subscription; we say so next to the feature. We may develop and change the service. We will not materially reduce what you have already paid for during your subscription period; if a paid feature is withdrawn anyway, we refund the proportionate part of the fee.

VágyLak provides a place to meet. We are not a party to agreements or meetings between members, and we do not promise replies, dates, relationships or sex. VágyLak does not broker, advertise or organise sexual services in exchange for money or anything else, and members may not do so either.

• Only people aged 18 or over with full legal capacity. For a couple profile, both people must be adults and both must agree to take part.
• One account per person. You may not transfer or sell an account, or use one in someone else’s name or with someone else’s photos.
• If we have banned you, you may not register again, and you may not get around a restriction with a new account.
• You give your date of birth yourself. If we have doubts about your age, we may ask for verification and restrict the account until then.

New sign-ups are currently closed; existing members can log in and use their accounts. If we reopen sign-ups, the same rules apply.

Signing up requires an email address, a password and your date of birth, and you need to pass the bot check (Cloudflare Turnstile). When signing up you separately accept these Terms, read the Privacy notice, and explicitly consent to us processing the data in your profile about your sex life and sexual orientation. Without this consent the dating profile cannot work, because this data is the core of the service.

The contract for the free service is formed when you confirm your email address and runs for an indefinite period. A separate contract for a paid service is formed when you place an order (section 7). Your profile is only visible to others after a moderator approves it.

You can correct input errors at any time before submitting a sign-up or an order. If you notice an error later, write to us.

Keep your password secret and do not use it anywhere else. We only store passwords as a protected one-way hash. When you set a new password, we check whether it appears in known data breaches: we only send the first five characters of the password’s hash to the Have I Been Pwned service, never the password itself. If someone logs in to your account from a new device, we email you, and one click in that email logs out every device.

If you think someone else has accessed your account, change your password immediately and write to us. In case of suspicious logins or abuse we may restrict the account temporarily. The unlock PIN and decoy PIN help protect your phone but do not replace your password.

You are responsible for what you post in your profile, messages, photos, stories and group posts. You may only upload content you have the right to share, in which every recognisable person is an adult and has agreed to it being shared on this platform with this audience. Sharing another person’s intimate data, image or contact details without permission is prohibited.

You keep the rights to your content. To run the service, you give us a non-exclusive, free licence, lasting until the content is deleted, to store, technically process (resize, blur, watermark, strip metadata), display within the visibility you chose, and moderate it. We do not use your content in advertising, we do not sell it, and we do not train artificial intelligence with it.

Profile photos and previews visible to everyone may not be explicit. Adult content may only appear in the private album and in chats, with the recipient’s consent. You can revoke access to your private album at any time. Photos shown to others may carry a watermark with the viewer’s nickname and the date; this deters screenshots but cannot fully prevent them.

The basic features are free. Paid services:

• Premium and VIP subscriptions for 1, 3 or 12 months. What each plan includes is shown in the comparison table on the Premium page.
• Writing to new people without a match: free members can write to 10 new people a day without a match, Premium members to 30, and VIP members to any number. For a new account, VIP members can also write to at most 30 new people a day during the first 7 days, so that we can filter out mass unsolicited messages. You can always write without limits to your matches and in conversations that have already started. The daily allowance restarts at midnight Hungarian time.
• Flame packs (10, 30 or 70 Flames). Flames can be spent inside VágyLak: a boost for 30 minutes, spotlight for 24 hours, super desire, Free tonight highlight and gifts in chat. Flames are not money, cannot be exchanged back into money, cannot be transferred and do not expire.
• Featured message (message unlock): lets you write to a member even if they use inbox protection, or if you have used up your daily allowance for new people, and your message is highlighted for them. It does not get around the Only accept new messages from my matches or the Only verified members can start a conversation with me setting. If the recipient does not even open your message within 7 days, you get one free unlock back.
• Premium and VIP include free monthly boosts; the number is shown in the price list.

Prices, what each plan includes and the cost of spending Flames are set out in Annex 1 to these Terms, the price list: it is part of these Terms and always appears with the current values at the end of these Terms on this page. The Premium page and the order summary show the same. Prices are in Hungarian forints and include 27% VAT. Before you submit an order, the summary shows the product, the period and the total to pay; submitting the order creates an obligation to pay. A later price increase does not affect a period you have already paid for.

Payment methods: card on SumUp’s secure payment page (SumUp handles your card details; we never see or store them), or bank transfer using the details and the unique reference shown in your order. For transfers, the beneficiary is a private individual and the reference is a neutral code, so the name VágyLak does not appear on your bank statement. Your own bank will tell you about any transfer fee.

Automatic renewal. A subscription bought by card renews automatically at the end for the same period (1, 3 or 12 months) at the same price until you cancel. You expressly acknowledge this with a separate checkbox when ordering; without it you cannot subscribe by card. For the renewal you save your card on the SumUp page after paying: to check the card, SumUp holds 1 HUF and releases it right away. SumUp handles the card details; we only store a reference (token) that lets us charge the renewal fee. Until a card is saved, the subscription does not renew, and we remind you 5 days before it ends.

We email you the amount and the date 3 days before each renewal. You can cancel the renewal in My account at any time, with one click, without giving a reason and free of charge, and switch it back on until the end of the period. Cancelling takes effect at the end of the current period; until then you can use the service you paid for. As long as you do not cancel, a later price increase does not affect your subscription. If the charge fails, we keep your plan for 3 days and try again in the meantime; if it still fails, your account switches to free, and we email you about it. A subscription bought by bank transfer does not renew by itself, and we email you before it ends; you can switch to card renewal in My account.

For card payments we activate the service immediately after a successful payment. For transfers the payment deadline is 7 days; the I have paid button is only a signal, we check the credit manually and activate within at most 2 working days of the identified credit. If the reference is missing, the amount differs or the transfer arrives late, we will contact you; do not pay an expired order without checking with us first. We send back mistaken or duplicate transfers.

We email you a confirmation of every successful payment. We issue invoices as required by law; if you need company details on the invoice, write to support.

Boosts, spotlight and VIP placement improve visibility on the relevant pages but do not guarantee views, interest or a partner. Paying does not lift a block or a rejection, and does not override other members’ visibility settings.

If you buy your first subscription and get no new match within 30 days of payment (or by its expiry, if shorter), we extend your subscription once, automatically and free of charge, by 10 days, and email you about it. Your account must be active, your profile approved, and you must have an approved profile photo. The guarantee applies once per member and does not limit your right of withdrawal or your rights in case of defective performance.

As a consumer you may withdraw from the contract within 14 days without giving a reason. Details, the refund process and the model form are on the Withdrawal and refunds page, which is part of these Terms. In short: if you expressly asked for immediate performance when ordering, for subscriptions we deduct a fee proportionate to the time already used; Flames are performed when credited and message unlocks when the unlock is granted, so the right of withdrawal ends once they are performed. The same applies to an automatically renewed period: you can withdraw within 14 days of the renewal, and we deduct a fee proportionate to the days of the renewed period already used.

Our moderators review profiles, photos, texts, groups, stories and reports. We also use automated tools: an advertising and contact detail filter on profile texts, a warning to the recipient on messages asking for money or payment, matching new uploads against fingerprints of banned images, and risk signals for spam and abuse. If at least three different members report someone within 24 hours, their messaging is automatically paused for 7 days until a moderator reviews it. A ban is always decided by a person.

If the Terms, the Community guidelines or the law are broken, depending on how serious it is, we may hide or remove content, give a warning, restrict certain features (such as messaging), suspend the account or ban it permanently. We weigh how serious and repeated the breach is, whether it was intentional, the safety of other members and your rights.

We inform you of our decision by email or system message: what we restricted and why, which rule or law it is based on, how long it lasts, whether an automated signal led to it, and how you can ask for a review. You can ask for a review within 6 months of the decision at support@vagylak.hu; where possible, it is handled by someone other than the person who made the decision. We only leave out this information if a law or an authority expressly requires it.

In case of immediate danger, suspected crime or where a minor is involved, we act at once without prior notice. If a crime threatening someone’s life or safety is suspected, we inform the police. A ban does not affect any refund you are entitled to by law.

The order of discovery, browsing and daily picks mainly depends on: your and the other member’s search settings (gender, age, relationship type), distance, activity, how complete the profile is and its photos, mutual interest, your earlier choices (someone you skipped is not shown again for 30 days unless they update their profile), and paid highlights: boosts, spotlight and VIP move profiles up. In the conversation list, unread messages from VIP members and featured messages come first. You can change your filters and search settings at any time.

You can pause your profile at any time for a week, a month, three months or indefinitely; while paused, no one can see you. You can delete your account on the Settings page with your password. Your profile disappears immediately and you can restore it by logging in within 30 days; after that we permanently anonymise the account: we delete your profile, photos, desires, saved items and the text of your sent messages too, and your chat partners only see a Deleted message marker. We keep accounting records and data we must keep by law for the period the law requires.

If you do not log in for two years, we delete your account; we email you 30 days before, and logging in once is enough to keep it. We do not delete accounts for inactivity while a subscription is running. Deleting your account also ends the automatic renewal, and we have your saved card deleted at SumUp as well.

If an authority orders data preservation under the law, or it is needed to establish a legal claim, we lock the data of the account concerned for as long as necessary; final deletion then waits until the lock ends.

We may also terminate the contract with 30 days’ notice, or with immediate effect for a serious breach. If we shut the service down, we tell you at least 30 days in advance and refund the unused part of what you paid, proportionately.

We may change these Terms because of changes in the law, an authority’s decision, new features or security reasons. We will notify you of any material change to your disadvantage by email and system message at least 15 days before it takes effect. If you do not agree, you may terminate the contract free of charge before it takes effect, and we refund the unused part of what you paid, proportionately. Earlier versions remain available on this page with their dates.

We provide the service with care and are liable under the law for our own breaches of contract and our data processing. We are not liable for other members’ behaviour, the accuracy of what they say, meetings between members, or temporary unavailability caused by events outside our control (such as power cuts, internet provider failures or attacks); in such cases we restore the service as quickly as possible.

This limitation does not apply to damage caused intentionally or by gross negligence, to breaches harming life, physical integrity or health, or to rights that consumers have by law. Members are responsible for their own unlawful conduct, and if a third party makes a claim against us because of it, the member compensates our loss as provided by law.

The verified badge means the member’s selfie matched their profile photos. It does not prove the member’s identity, marital status, health or intentions, and we do not run criminal background checks. Before meeting someone, read the Safety and discretion page.

The digital service must conform to the contract and to Hungarian Government Decree 373/2021 (VI. 30.). If there is a defect, you may ask us to bring it into conformity free of charge; if that is not possible or we do not do it within a reasonable time, you may ask for a proportionate price reduction or terminate the contract and get a refund. We provide security updates. Using the service requires an internet connection, an up-to-date browser, JavaScript and the cookies needed for it to work.

Anyone can report illegal content, even without an account: with the report button next to the content or at support@vagylak.hu. The Contact page explains how. We review reports without undue delay and tell the reporter our decision. Our single point of contact under the EU Digital Services Act (DSA), for authorities and members alike, is support@vagylak.hu, in Hungarian and English.

We only give data to an authority on a request based on law, limited to what the request names and what is necessary. Unless the authority prohibits it, we tell the member concerned. Details are in the Privacy notice.

You can make a complaint to our support team (see Contact). We reply to written complaints on the merits within 30 days and keep the complaint and our reply for 3 years. If we reject a complaint, we explain why and tell you where you can turn.

If we cannot settle a dispute together, as a consumer you can turn to the conciliation board (békéltető testület) for your place of residence or stay, or to the county government office as consumer protection authority. We cooperate in conciliation board proceedings. The board for our registered office is the Pest County Conciliation Board (Pest Vármegyei Békéltető Testület, 1055 Budapest, Balassi Bálint utca 25., 4th floor 2; phone: +36 1 792 7881; filing: https://panaszrendezes.hu). You can also go to court; we do not stipulate exclusive jurisdiction against consumers.

Hungarian law governs the contract; this does not deprive you of the protection given by the mandatory consumer protection rules of the country where you usually live.

During the test period, made-up profiles marked TESZT may appear on the site. They are not real members, do not reply, and do not promise replies or dates. We do not offer paid services so that you can contact them.

We send notices about the contract to the email address of your account and as system messages; keeping your email address up to date is your responsibility. You can write to us at the contact details on the Contact page.

If any provision of these Terms is invalid or cannot be applied, the other provisions remain valid, and the rule provided by law applies instead of the invalid one. If we do not exercise a right, that does not mean we waive it.

We may only transfer the service and our rights and obligations under the contract to another business as permitted by law and without reducing your rights; we will tell you in advance, and if you disagree, you may terminate the contract free of charge. You may not transfer your account or your rights under the contract.